SR. DIGITAL GROWTH & CX EXPERT FROM AMSTERDAM
Stop selling, start helping... My name is Joris Sjamaar and I help companies grow in satisfied customers and profit through digital strategies. Thanks to my experience at Coolblue, I know how you can really let the customer be the starting point for innovations.
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Creating a conversion funnel? That’s no longer a challenge. Google Ads campaigns are no longer new either. But building an online customer journey that is seamlessly aligned and that is largely automated at the back, remains a major challenge for companies. Let alone measuring this customer journey in the right way.
Welcome to my website. My name is Joris Sjamaar and I have 10+ years of experience in e-commerce and B2B customer journeys. I grew up in Brabant and studied marketing at Tilburg University. After that I moved to Amsterdam for love and the best jobs. In addition to my interim jobs at corporates and scale-ups, I own a sports platform called CrossAthletes and I build premium WordPress websites.
I don’t believe in channel thinking, I believe in customer journeys. Customers don’t think in terms of channels, but assess the total experience with your company and this is always a combination of touchpoints. By genuinely helping (potential) customers and offering a unique experience in every phase, you do the very best marketing. This will give you a competitive advantage and ensure that people will talk about you on birthdays.
The digital revolution has changed marketing. Technology enables us to connect more effectively with (potential) customers on a large scale. Marketing is also becoming increasingly data-driven. Gaining insight into what drives your customers will make the difference in every touchpoint. With a strong background in online marketing, growth hacking and CX, I help companies grow in more satisfied customers and profit.
Get in touch and tell me about your challenges.